Customer Project - SAP Workflow with ABAP Web Dynpro - PO Delivery Follow Up

Summary

A SAP workflow process to follow up the late delivery of purchase orders. The process is integrated with a web application to allow end users to visually manage the follow up and contact the supplier.

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Features

  • custom-built SAP workflow process
  • integrated with an ABAP Web Dynpro web application (without portal or UWL )
  • visual driven wizards allow end-users to manage the follow up
  • generation of email notifications towards suppliers
  • visual preview of the generated PDF attachments
  • automatic notifications & follow up via SAP workflow inbox & email notifications
  • integrated with 'goods receipt' process of purchase order
  • automatic integration of new delivery dates with the stores front-end software



Details

The customer faced the issue that purchase orders were sometimes too late or only partially delivered.  This caused a huge amount of manual work to follow up these deliveries and to deliver support on questions by the stores on outstanding deliveries. 

A SAP business workflow process was built which would automatically follow up the purchase orders and inform the responsible supplier employee's when items were not delivered in time. 

These employee's will receive a SAP workflow notification in their SAP inbox.  The notifications allows them to start up a web application which will guide them through the follow up process.

The application provides 3 wizards:

  • The initial notification of a supplier
  • The data entry of new delivery dates
  • A possible new notification of a supplier

The workflow process keeps repeating the wizard steps until all items of a purchase order are finally delivered or closed.

New delivery dates are automatically send towards the stores software allowing them to see the latest information on their outstanding orders.



Used Technologies

  • SAP Business Workflow
  • ABAP Web Dynpro
  • SmartForms
  • ABAP OO

 

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